We listen to the material before quoting for it. What comes back names the scope, one total
figure in pounds sterling (GBP), the date the files are
due and how many rounds of changes are included.
That figure includes any tax due on it. Nothing is added to it afterwards: no handling
charge, no file charge, no surcharge for a payment method. If the work turns out to be
larger than what was quoted for, we come back to you with a fresh quotation and wait for
you to accept it, rather than carrying on and invoicing for the difference.
Work is quoted per episode or per agreed batch. A batch is quoted as one figure with the
episodes it covers named in it, so there is no ambiguity about what has been paid for.
Payment is by bank transfer against an invoice, by card, or through PayPal, on the secure
payment link in the email. This website takes no payments and has no checkout: card details
are entered on the payment provider's own page, are handled by that provider, and never
reach us. The whole of it is set out on the Terms of Service page.
Changes after handover
The quotation says how many rounds of changes come with the order and how long you have to
ask for them. A round is you listening through and coming back with everything at once,
which is quicker for both of us than a note at a time.
Fixing something we got wrong is not a round and is never charged for. Changing your mind
about the episode itself, adding material that was not in the brief, or re-cutting round a
segment you have decided to drop is new work, and it is quoted before it is started.